Error 0x800ccc6a

Hi,
we are using an SMTP Server, which just works fine with other applications.
But if we try to send reports by e-mail, using the standard e-mail
subscription of report manager, we get this message:
"Failure sending mail: The message could not be sent to the SMTP server. The
transport error code was 0x800ccc6a. The server response was 451 4.7.1 Please
try again later".
Verifying the ReportServerService log, I found this message:
"Error sending email. System.Runtime.InteropServices.COMException
(0x80040211): The message could not be sent to the SMTP server. The transport
error code was 0x800ccc6a. The server response was 451 4.7.1 Please try again
later".
The smtp configuration in the RSReportServer config file is:
<Configuration>
<RSEmailDPConfiguration>
<SMTPServer>111.11.11.111</SMTPServer>
<SMTPServerPort>25</SMTPServerPort>
<SMTPAccountName>anyone@.company.com</SMTPAccountName>
<SMTPConnectionTimeout></SMTPConnectionTimeout>
<SMTPServerPickupDirectory></SMTPServerPickupDirectory>
<SMTPUseSSL></SMTPUseSSL>
<SendUsing>2</SendUsing>
<SMTPAuthenticate></SMTPAuthenticate>
<From>anyone@.company.com</From>
<EmbeddedRenderFormats>
<RenderingExtension>MHTML</RenderingExtension>
</EmbeddedRenderFormats>
<PrivilegedUserRenderFormats></PrivilegedUserRenderFormats>
<ExcludedRenderFormats>
<RenderingExtension>HTMLOWC</RenderingExtension>
<RenderingExtension>NULL</RenderingExtension>
</ExcludedRenderFormats>
<SendEmailToUserAlias>True</SendEmailToUserAlias>
<DefaultHostName></DefaultHostName>
<PermittedHosts></PermittedHosts>
</RSEmailDPConfiguration>
</Configuration>
Can anyone help me?
Thanks
pwiThe error you're describing is a generic SMTP server error:
0x800CCC6A SMTP_451_ERROR_PROCESSING Error processing request.
(http://support.microsoft.com/default.aspx?scid=kb;en-us;208814)
Hmm... what does your SMTP server's log say?
-Lukasz
This posting is provided "AS IS" with no warranties, and confers no rights.
"pwi" <pwi@.discussions.microsoft.com> wrote in message
news:70B81ABA-AA13-4E1C-BD44-55CF66CF86F3@.microsoft.com...
> Hi,
> we are using an SMTP Server, which just works fine with other
> applications.
> But if we try to send reports by e-mail, using the standard e-mail
> subscription of report manager, we get this message:
> "Failure sending mail: The message could not be sent to the SMTP server.
> The
> transport error code was 0x800ccc6a. The server response was 451 4.7.1
> Please
> try again later".
> Verifying the ReportServerService log, I found this message:
> "Error sending email. System.Runtime.InteropServices.COMException
> (0x80040211): The message could not be sent to the SMTP server. The
> transport
> error code was 0x800ccc6a. The server response was 451 4.7.1 Please try
> again
> later".
> The smtp configuration in the RSReportServer config file is:
> <Configuration>
> <RSEmailDPConfiguration>
> <SMTPServer>111.11.11.111</SMTPServer>
> <SMTPServerPort>25</SMTPServerPort>
> <SMTPAccountName>anyone@.company.com</SMTPAccountName>
> <SMTPConnectionTimeout></SMTPConnectionTimeout>
> <SMTPServerPickupDirectory></SMTPServerPickupDirectory>
> <SMTPUseSSL></SMTPUseSSL>
> <SendUsing>2</SendUsing>
> <SMTPAuthenticate></SMTPAuthenticate>
> <From>anyone@.company.com</From>
> <EmbeddedRenderFormats>
> <RenderingExtension>MHTML</RenderingExtension>
> </EmbeddedRenderFormats>
> <PrivilegedUserRenderFormats></PrivilegedUserRenderFormats>
> <ExcludedRenderFormats>
> <RenderingExtension>HTMLOWC</RenderingExtension>
> <RenderingExtension>NULL</RenderingExtension>
> </ExcludedRenderFormats>
> <SendEmailToUserAlias>True</SendEmailToUserAlias>
> <DefaultHostName></DefaultHostName>
> <PermittedHosts></PermittedHosts>
> </RSEmailDPConfiguration>
> </Configuration>
> Can anyone help me?
> Thanks
> pwi
>